Click the Forgot Login ID or Password link or call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

Click the Forgot Login ID or Password link or call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

Call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

We ask that you create a unique Login ID and Password once we have verified that you're 21 years of age or older to ensure that only adult smokers can access the site.

Please try a different Login ID. Login IDs must be 8 or more characters in length; can only include letters, numbers and/or the following symbols: ( _ ~ ' ! @ # $ % ^ * ( ) - + = : ; ' . ? / \ { } [ ] ) and must not be identical to another person's Login ID.

Please try a different Password. Passwords must be 8 to 12 characters and can only include letters, numbers and/or the following symbols: ( _ ~ ' ! @ # $ % ^ * ( ) - + = : ; ' . ? / \ { } [ ] ).

If you forget your Password, you'll be able to reset it online. To ensure your account is secure, you'll be asked to answer your security question before you'll be allowed to reset your Password.

Because we are committed to being a responsible marketer of tobacco products, we take extra steps to limit access to our websites to tobacco consumers 21 years of age or older whose age has been verified.

We use various electronic data sources to validate information you provide on this website.

Philip Morris USA sends tobacco brand communications only to tobacco consumers 21 years of age or older. By asking questions that only you can answer, we can verify your identity and help protect you against fraud.

An electronic signature is a method of "signing" or executing an online document and is commonly considered legally binding.

We need your mailing address for you to be eligible to receive mailings, including information about coupons and special offers, from us. We need your government-issued ID address to verify your identity.

Providing your email address is optional. We will only send you email communications, including information about coupons and special offers, if you ask to receive them and confirm your Philip Morris USA tobacco brand email subscription.

Driver's licenses, sporting licenses (hunting or fishing licenses) and state ID cards are all valid, government-issued IDs. The ID you submit must include your name, address, signature and date of birth.

We don't know, but the most likely cause is that for some reason the information you provided couldn't be matched to the electronic records we use for age verification.

We send tobacco brand communications only to tobacco consumers 21 years of age or older.

Call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

The information contained in these Terms and Conditions is important, and we want to be sure that you have read them and that you have agreed to the terms.

No. Because we verify your adult age against government-issued IDs (voter registration or driver's license), and those IDs use a physical address, we are unable to verify your age when a P.O. Box, rural route or APO is used as an address.

Current promotions or offers you're eligible to participate in are located in the Offers section. When promotions are available, see Official Rules for details.

If your friend is a smoker 21 years of age or older and meets the eligibility requirements for this promotion or offer, he or she can go to www.virginiaslims.com to register and participate in the promotion. He or she will need to register online and cannot use your 9-digit Customer Number.

You're signing up to become eligible to receive communications via U.S. mail or email from Philip Morris USA Inc. tobacco brands, including marketing promotions and offers from Philip Morris USA about tobacco-related issues.

You're signing up to become eligible to receive coupons, promotional offers and other tobacco-related communications from Philip Morris USA tobacco brands. However, it is only from time to time that Philip Morris USA sends tobacco brand communications to select tobacco consumers 21 years of age or older.

Please call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays. One of our specialists will be glad to help you.

No. We collect an electronic signature from the actual smoker 21 years of age or older who wishes to become eligible to receive information from Philip Morris USA tobacco brands.

No, our mailings and this website are limited to tobacco consumers 21 years of age or older who currently live in the 50 United States or the District of Columbia.

No, we're sorry, but there is not currently a process in place to send you only the specific mailings you wish to receive.

There are several ways your name could have been added to our mailing list. To speak with a Customer Service Representative, please call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

You can sign up for email communications when you register on VirginiaSlims.com. You'll be subscribed to receive Philip Morris USA tobacco brand email communications after you confirm your Philip Morris USA tobacco brand email subscription.

Before you can receive our emails, you must request a confirmation email and click the link in that email to complete your registration. To ensure delivery of our messages, please add us to your address book. Check your spam folder if you do not receive a confirmation email.

You previously provided this email address to Philip Morris USA or one of its affiliates.

There are a few possible explanations for this. You may be unable to subscribe because your email address is restricted or invalid. If you continue to have problems, call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

Once you sign in to the VirginiaSlims.com website, you can click the My Profile tab to view your contact information. From that screen, click the Edit Info button to edit your address. Or call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

Once you sign in to the VirginiaSlims.com website, you can click the My Profile tab at the top left of the screen to navigate to Contact Information. From here you can edit your name or address.

Once you sign in to the VirginiaSlims.com website, you can click the My Profile tab on the left-hand side of the screen.

If you misplaced your number, contact us at 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

You can read and print our complete Privacy Statement here.

We send tobacco brand communications only to tobacco consumers 21 years of age or older. The personal information you provide helps us verify your identity and age.

Yes. The personal information that you provide on this website is encrypted using 128–bit encryption to help keep it secure.

We use the information that you provide to verify your age and identity and confirm that you are eligible to receive communications from Philip Morris USA tobacco brands. The contact information you provide is stored in our records only if we are able to confirm your eligibility and add you to the Philip Morris USA tobacco brand mailing list.

Philip Morris USA does not sell or otherwise disclose personal information that we collect about you on this website to any third parties for their own marketing purposes. We do disclose this information to service providers that we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf. Philip Morris USA and its service providers also may disclose information about you if required by law.

Yes. To understand more, please read our Privacy Statement.

For desktop: best viewed with Windows or OSX operating systems; latest version (currently supported by the publisher) or one lower of Microsoft Edge, Google Chrome, Mozilla Firefox or Safari. 

For Smartphone/tablet: best viewed with iOS or Android operating systems; latest version (currently supported by the publisher) or one lower of Google Chrome or Safari.

While this site may work on additional operating systems and/or browsers not listed above, using unsupported or older versions may negatively impact your overall experience.

Required Browser Features/Options:

• JavaScript
    This site requires that JavaScript be enabled in your browser settings.
• Cookies
    A cookie is a small text file stored on your device that lets us know whether you’ve visited the website before, as well as your navigation experience during your visit. Cookies may be used to facilitate your access to our website, enhance and personalize your online experience, personalize advertising and recognize your computer or your device. For more information please visit: www.virginiaslims.com/pages/privacy-statement.html.
  

If you're experiencing difficulty with the site, please call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance. A Customer Service Representative will request information about your computer system.

Although items may ship sooner, please allow 10-14 weeks (3-6 weeks for coupons) from the date you requested an item or were selected as a winner. To view the delivery status, go to Offers & More (in the top navigation menu) and click Offer Status.

You can track the status of prizes in the Offer Status section, with the exception of check rewards and certain high-value items like cars and televisions.

Your item will be shipped to the address we have on record. To view or update your address, go to Offers & More (in the top navigation menu) and click on Profile in the drop-down. For more information, or to confirm or change your mailing address over the phone, call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

Items will be sent to the address we have on record. To view or update your address, go to Offers & More (in the top navigation menu) and click on Profile in the drop-down. For more information, or to confirm or change your mailing address over the phone, call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.

Yes. See Changing my Personal Data.

Some items will be shipped via UPS (signature required) to the address we have on record. Although items may ship sooner, please allow 10-14 weeks from the date you requested an item or were selected as a winner. For coupon offers, please allow 3-6 weeks. Items are shipped to the address we have on record.

Please call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays for assistance.

Although items may ship sooner, please allow 10-14 weeks from the date you requested an item or were selected as a winner. For coupon offers, allow 3-6 weeks. Items are shipped to the address we have on record. If items have not arrived within that time frame, you may call 1-800-868-9327 from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, excluding holidays, for assistance.